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FAQ

General FAQ

Quick answers to the most frequently asked questions about Quick Ping.

Written By Jovanny Tovar

Last updated 10 months ago


Getting Started Questions

Quick Ping is a Chrome extension that helps you track job applications and discover opportunities on LinkedIn, Indeed, and Glassdoor. It shows which companies you've already applied to and helps you avoid duplicates.

Yes! The core features are completely free. Premium features like email lookups use credits, but you get free credits each month.

Quick Ping works on Chrome, Brave, Edge, and other Chromium-based browsers.

Currently: LinkedIn Jobs, Indeed, and Glassdoor. More platforms coming soon!


Gmail & Privacy Questions

Gmail integration lets Quick Ping automatically detect companies you've applied to by scanning for job-related emails. This prevents duplicate applications.

Absolutely. We use read-only access, never store email content, and you can disconnect anytime. We only scan for job-related keywords.

Yes! Gmail is optional. You'll just need to manually mark companies you've applied to.


Credits & Pricing Questions

Credits are used for premium features: email lookups (1 credit), contact enrichment (2 credits), and company deep dives (3 credits).

Free users get 25 monthly credits. You can earn more through referrals or upgrade to Pro for 200+ monthly credits.

On the free plan, credits reset monthly. Pro plans may have different rollover policies.


Technical Questions

Try refreshing the page, checking that the extension is enabled in chrome://extensions, or reinstalling Quick Ping.

Chrome updates extensions automatically. You can force an update in chrome://extensions by enabling Developer Mode and clicking "Update."

This is rare. Try restarting your browser or reinstalling the extension. Contact support if issues persist.


Didn't Find Your Answer?

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