General FAQ
Quick answers to the most frequently asked questions about Quick Ping.
Written By Jovanny Tovar
Last updated 10 months ago
Getting Started Questions
What is Quick Ping?
What is Quick Ping?
Quick Ping is a Chrome extension that helps you track job applications and discover opportunities on LinkedIn, Indeed, and Glassdoor. It shows which companies you've already applied to and helps you avoid duplicates.
Is Quick Ping free?
Is Quick Ping free?
Yes! The core features are completely free. Premium features like email lookups use credits, but you get free credits each month.
Which browsers are supported?
Which browsers are supported?
Quick Ping works on Chrome, Brave, Edge, and other Chromium-based browsers.
Which job sites work with Quick Ping?
Which job sites work with Quick Ping?
Currently: LinkedIn Jobs, Indeed, and Glassdoor. More platforms coming soon!
Gmail & Privacy Questions
Why does Quick Ping need Gmail access?
Why does Quick Ping need Gmail access?
Gmail integration lets Quick Ping automatically detect companies you've applied to by scanning for job-related emails. This prevents duplicate applications.
Is my email data safe?
Is my email data safe?
Absolutely. We use read-only access, never store email content, and you can disconnect anytime. We only scan for job-related keywords.
Can I use Quick Ping without connecting Gmail?
Can I use Quick Ping without connecting Gmail?
Yes! Gmail is optional. You'll just need to manually mark companies you've applied to.
Credits & Pricing Questions
What are credits used for?
What are credits used for?
Credits are used for premium features: email lookups (1 credit), contact enrichment (2 credits), and company deep dives (3 credits).
How do I get more credits?
How do I get more credits?
Free users get 25 monthly credits. You can earn more through referrals or upgrade to Pro for 200+ monthly credits.
Do unused credits roll over?
Do unused credits roll over?
On the free plan, credits reset monthly. Pro plans may have different rollover policies.
Technical Questions
The panel isn't appearing on job sites
The panel isn't appearing on job sites
Try refreshing the page, checking that the extension is enabled in chrome://extensions, or reinstalling Quick Ping.
How do I update Quick Ping?
How do I update Quick Ping?
Chrome updates extensions automatically. You can force an update in chrome://extensions by enabling Developer Mode and clicking "Update."
Quick Ping is slowing down my browser
Quick Ping is slowing down my browser
This is rare. Try restarting your browser or reinstalling the extension. Contact support if issues persist.
Didn't Find Your Answer?
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