<details open=""><summary><strong>⚡ Jump to Topic</strong></summary><ul><li><a href="#basics">Getting Started</a></li><li><a href="#gmail">Gmail &amp; Privacy</a></li><li><a href="#credits">Credits &amp; Pricing</a></li><li><a href="#technical">Technical Issues</a></li></ul></details><div data-type="horizontalRule"><hr></div><h2>Getting Started Questions</h2><details><summary><strong>What is Quick Ping?</strong></summary><p>Quick Ping is a Chrome extension that helps you track job applications and discover opportunities on LinkedIn, Indeed, and Glassdoor. It shows which companies you've already applied to and helps you avoid duplicates.</p></details><details><summary><strong>Is Quick Ping free?</strong></summary><p>Yes! The core features are completely free. Premium features like email lookups use credits, but you get free credits each month.</p></details><details><summary><strong>Which browsers are supported?</strong></summary><p>Quick Ping works on Chrome, Brave, Edge, and other Chromium-based browsers.</p></details><details><summary><strong>Which job sites work with Quick Ping?</strong></summary><p>Currently: LinkedIn Jobs, Indeed, and Glassdoor. More platforms coming soon!</p></details><div data-type="horizontalRule"><hr></div><h2>Gmail &amp; Privacy Questions</h2><details><summary><strong>Why does Quick Ping need Gmail access?</strong></summary><p>Gmail integration lets Quick Ping automatically detect companies you've applied to by scanning for job-related emails. This prevents duplicate applications.</p></details><details><summary><strong>Is my email data safe?</strong></summary><p>Absolutely. We use read-only access, never store email content, and you can disconnect anytime. We only scan for job-related keywords.</p></details><details><summary><strong>Can I use Quick Ping without connecting Gmail?</strong></summary><p>Yes! Gmail is optional. You'll just need to manually mark companies you've applied to.</p></details><div data-type="horizontalRule"><hr></div><h2>Credits &amp; Pricing Questions</h2><details><summary><strong>What are credits used for?</strong></summary><p>Credits are used for premium features: email lookups (1 credit), contact enrichment (2 credits), and company deep dives (3 credits).</p></details><details><summary><strong>How do I get more credits?</strong></summary><p>Free users get 25 monthly credits. You can earn more through referrals or upgrade to Pro for 200+ monthly credits.</p></details><details><summary><strong>Do unused credits roll over?</strong></summary><p>On the free plan, credits reset monthly. Pro plans may have different rollover policies.</p></details><div data-type="horizontalRule"><hr></div><h2>Technical Questions</h2><details><summary><strong>The panel isn't appearing on job sites</strong></summary><p>Try refreshing the page, checking that the extension is enabled in chrome://extensions, or reinstalling Quick Ping.</p></details><details><summary><strong>How do I update Quick Ping?</strong></summary><p>Chrome updates extensions automatically. You can force an update in chrome://extensions by enabling Developer Mode and clicking "Update."</p></details><details><summary><strong>Quick Ping is slowing down my browser</strong></summary><p>This is rare. Try restarting your browser or reinstalling the extension. Contact support if issues persist.</p></details><div data-type="horizontalRule"><hr></div><h2>Didn't Find Your Answer?</h2><blockquote><p><strong>📧 Contact us:</strong> <a href="mailto:team@aquickping.com">team@aquickping.com</a></p><p><strong>💬 Feedback portal:</strong> <a href="https://feedback.aquickping.com" target="_blank">feedback.aquickping.com</a></p></blockquote>

Quick answers to the most frequently asked questions about Quick Ping.

General FAQ

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Everything you need to get up and running with Quick Ping in minutes.

Getting Started

Get up and running with Quick Ping in under 5 minutes. This comprehensive guide walks you through installation, Gmail connection, and your first job search.

Quick Start Guide

Step-by-step guide to installing Quick Ping on Chrome, Brave, Edge, and other Chromium browsers.

Installing the Chrome Extension

Learn how to connect Gmail to Quick Ping for automatic job application detection. Includes privacy information.

Connecting Your Gmail Account

Learn about the benefits of creating a Quick Ping account and how to sign up. Account creation is optional but unlocks additional features.

Creating Your Account (Optional)

Learn how to track your job applications across LinkedIn, Indeed, and Glassdoor.

Job Tracking

Understand how Quick Ping automatically tracks your job applications and displays status indicators across LinkedIn, Indeed, and Glassdoor.

How Job Tracking Works

Complete list of job platforms and websites supported by Quick Ping.

Supported Platforms

Learn what each status badge means and how to interpret application status indicators.

Understanding Status Badges

Discover detailed company information, recruiter contacts, and insights with the Quick Ping Research Panel.

The Research Panel

Learn how to use Quick Ping's company research features to learn about potential employers.

Company Research

Understand Quick Ping's color-coded status system that shows your application history at a glance.

Traffic Light Status Dots

Learn how the Job Queue automatically collects and analyzes job listings from LinkedIn, Indeed, and Glassdoor in real-time.

The Universal Job Queue

Discover recruiters and hiring managers with AI-powered email analysis.

Network Discovery

Visualize your job search network and application history in the Quick Ping dashboard.

Network Discovery Dashboard

Step-by-step guide to running your first Gmail network scan and discovering your application history.

Running Your First Network Scan

Find verified professional email addresses for recruiters and hiring managers at your target companies.

Email Finder Lookup

Discover contacts at target companies, including recruiters, hiring managers, and potential referrals.

People Scout

Understand how Quick Ping scans your Gmail for job applications and builds your application history.

Gmail Network Scan

Understand how Quick Ping works with your Gmail to detect past applications.

Gmail Integration

Learn how Quick Ping protects your data and what information we access.

Privacy and Security

Everything about credits, subscriptions, and getting the most value from Quick Ping.

Credits & Billing

Learn how Quick Ping credits work, what they're used for, and how to get more when you need them.

QUICK PING

General FAQ

Getting Started Questions

Gmail & Privacy Questions

Credits & Pricing Questions

Technical Questions

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