How to Report a Bug or Request a Feature

Found a bug? Have an idea? Here is exactly what we need to help you quickly.

Written By Jovanny Tovar

Last updated About 2 months ago

πŸ› Reporting from the Extension

πŸ’‘ Tip: The Report Bug button automatically copies your debug info to the clipboard!

The easiest way to report a bug is directly from the Quick Ping extension:

  1. Open the Quick Ping panel on LinkedIn, Indeed, or Glassdoor

  2. Click the Settings (gear) icon

  3. Go to the Help tab

  4. Click Report a Bug

This automatically copies your debug info to your clipboard. Paste it into your bug report to help us troubleshoot faster!

πŸ“‹ What Debug Info Looks Like

When you click "Report a Bug", the debug info is automatically copied. Here's a preview of what gets copied:

πŸ”΄ Bug Types Quick Reference

Bug TypeWhat to IncludePriority

πŸ€– AI Classification

Debug info + Email subject line

High

πŸ”§ Extension Not Working

Debug info + Screenshot + Console errors

Critical

🎨 Visual/UI Bug

Screenshot + Browser info

Medium

πŸ“ How to Submit a Great Bug Report

  1. Include Debug Info - Paste the auto-copied debug info at the top of your report

  2. Describe What Happened - "I clicked X and expected Y but got Z"

  3. Add Screenshots - Visual evidence helps us fix issues faster

  4. Include Error Messages - Copy any error text you see

πŸ’‘ Requesting Features

Have an idea to improve Quick Ping? We'd love to hear it!

  1. Go to feedback.aquickping.com

  2. Click New Post

  3. Describe your feature idea

  4. Vote on existing ideas to help prioritize

πŸ›‘οΈ Privacy Note: Debug info only includes technical details like browser version and extension version - never personal data or browsing history.