Jovanny Tovar

Solutions to common issues and how to get help.

Troubleshooting

Fix issues where the Quick Ping panel doesn't appear on LinkedIn job pages.

Extension Not Showing on LinkedIn

Troubleshoot common problems connecting your Gmail account to Quick Ping.

Gmail Connection Issues

Found a bug? Have an idea? Here is exactly what we need to help you quickly.

How to Report a Bug or Request a Feature

Latest Updates

Report a Bug

Request a Feature

Everything you need to get up and running with Quick Ping in minutes.

Getting Started

Get up and running with Quick Ping in under 5 minutes. This comprehensive guide walks you through installation, Gmail connection, and your first job search.

Quick Start Guide

Step-by-step guide to installing Quick Ping on Chrome, Brave, Edge, and other Chromium browsers.

Installing the Chrome Extension

Learn how to connect Gmail to Quick Ping for automatic job application detection. Includes privacy information.

Connecting Your Gmail Account

Learn about the benefits of creating a Quick Ping account and how to sign up. Account creation is optional but unlocks additional features.

Creating Your Account (Optional)

Learn how to track your job applications across LinkedIn, Indeed, and Glassdoor.

Job Tracking

Understand how Quick Ping automatically tracks your job applications and displays status indicators across LinkedIn, Indeed, and Glassdoor.

How Job Tracking Works

Complete list of job platforms and websites supported by Quick Ping.

Supported Platforms

Learn what each status badge means and how to interpret application status indicators.

Understanding Status Badges

Discover detailed company information, recruiter contacts, and insights with the Quick Ping Research Panel.

The Research Panel

Learn how to use Quick Ping's company research features to learn about potential employers.

Company Research

Understand Quick Ping's color-coded status system that shows your application history at a glance.

Traffic Light Status Dots

Learn how the Job Queue automatically collects and analyzes job listings from LinkedIn, Indeed, and Glassdoor in real-time.

The Universal Job Queue

Discover recruiters and hiring managers with AI-powered email analysis.

Network Discovery

Visualize your job search network and application history in the Quick Ping dashboard.

Network Discovery Dashboard

Step-by-step guide to running your first Gmail network scan and discovering your application history.

Running Your First Network Scan

Find verified professional email addresses for recruiters and hiring managers at your target companies.

Email Finder Lookup

Discover contacts at target companies, including recruiters, hiring managers, and potential referrals.

People Scout

Understand how Quick Ping scans your Gmail for job applications and builds your application history.

Gmail Network Scan

Understand how Quick Ping works with your Gmail to detect past applications.

Gmail Integration

Learn how Quick Ping protects your data and what information we access.

Privacy and Security

Everything about credits, subscriptions, and getting the most value from Quick Ping.

Credits & Billing

Learn how Quick Ping credits work, what they're used for, and how to get more when you need them.

Understanding Credits

Compare Quick Ping plans to find the right fit for your job search needs.

Free vs Professional Plan

Customize Quick Ping to fit your workflow.

Settings & Customization

Customize the Quick Ping panel appearance and behavior to fit your workflow.

Panel Settings

Quick answers to frequently asked questions.

Quick answers to the most frequently asked questions about Quick Ping.

General FAQ

Learn about Quick Ping's safety measures, permissions, and privacy protections.